Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

1. Introduction

CLC Technologies (Pty) Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, and physical address when you contact us or request a quote.
  • Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you visit our website.
  • Service Data: Information related to security systems installed at your premises, including system configurations and service history.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and respond to inquiries and service requests
  • Send administrative information, updates, and security alerts
  • Provide technical support and customer service
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • To comply with legal requirements or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CLC Technologies (Pty) Ltd
Email: info@clctech.co.za
Phone: +27 63 922 7771
Location: Cape Town, South Africa

CLC Technologies | Professional CCTV, Security & IT Services Cape Town